Track Order
Track Your Order
Once your order has shipped, you'll receive a confirmation email with a tracking number and a link to track your package in real time.
Please note: it may take up to 48 hours after you receive the shipping confirmation for tracking information to appear in the carrier's system. If you don't see updates right away, don't worry — this is normal.
Order Timeline
- Processing time: 3–5 business days
- Shipping time: 8–15 business days
- Total estimated delivery: 11–20 business days
Need Help?
If it's been more than 20 business days since you placed your order and you haven't received a tracking update, please email us at joypawbox.official@gmail.com with your order number, and we'll look into it right away.